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CommandLink

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Who is CommandLink?

CommandLink is a managed IT and telecommunications services provider focused on network connectivity, unified communications, security, and infrastructure solutions for enterprise customers.

  • Managed network and connectivity services, including Software-Defined Wide Area Network (SD-WAN) and multi-site enterprise networking (networking)
  • Unified communications and collaboration services, including cloud-based voice and contact center solutions (UCaaS/contact center)
  • Managed security offerings integrated with connectivity and cloud access (network security)
  • Cloud and infrastructure management services for distributed enterprise environments (cloud/infrastructure services)
  • Single-provider orchestration of circuits, carriers, and services with centralized support and monitoring (IT service management)
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More About CommandLink

CommandLink provides managed IT and telecom services designed for multi-location and distributed enterprises that require integrated network, communications, and security capabilities. Its offerings bundle carrier connectivity, cloud-based communications, and managed services into a single operational model intended to simplify procurement, deployment, and day-to-day management for IT teams.

On the connectivity side, CommandLink operates in solution categories such as SD-WAN (networking), dedicated internet access (networking), Multiprotocol Label Switching (MPLS) replacement or augmentation (networking), and private connectivity to cloud environments (cloud networking). These services typically combine multiple last-mile providers, diverse access types, and QoS-aware routing under a centrally managed SD-WAN or edge platform. The architecture usually incorporates encrypted tunnels, traffic shaping, and application-aware policies aligned with enterprise Wide Area Network (WAN) standards.

In unified communications, CommandLink offers cloud-based voice, collaboration, and contact center services (UCaaS/contact center), delivered over its managed connectivity footprint. This can include hosted PBX capabilities, Session Initiation Protocol (SIP) trunking, softphone and endpoint integration, and contact center features such as call routing, queues, and reporting. By coupling Unified Communications as a Service (UCAAS) with managed WAN services, the provider can align bandwidth, Quality of Service (QoS), and routing policies with voice and video performance requirements, which is a common design objective for enterprise telephony migration to IP and cloud.

CommandLink also positions managed security (network security) as part of its solution stack, typically integrated at the network edge and across WAN links. This may involve Next-Generation Firewall (NGFW) functions, intrusion detection and prevention, secure Virtual Private Network (VPN), web filtering, and policy enforcement for branch and remote users. In many enterprise environments, such services are delivered following common frameworks such as hub-and-spoke, full-mesh, or cloud-security-brokered topologies, and can be aligned to broader zero-trust or Secure Access Service Edge (SASE) design patterns, even when specific product labels are not emphasized.

From an operational standpoint, CommandLink acts as a single orchestration layer over multiple carriers and technology domains (IT service management). Enterprises can aggregate internet circuits, private links, and voice services under one contract, one support organization, and one monitoring and ticketing system. This positioning places CommandLink within marketplace categories such as managed service provider (MSP), managed network services, UCAAS provider, and Managed Security Services (MSS) provider (MSSP), with a focus on simplifying lifecycle management for IT leaders who oversee complex, multi-site network and communications environments.

Our description of CommandLink. Updated December 2025.

Market segments

  • Information Technology / Software & Services / IT Services / Internet Services & Infrastructure

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Bellevue, WA

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