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Who is Cloud365?
Cloud365 is an Australian IT services provider focused on cloud infrastructure, managed services, and Microsoft-centric workplace solutions for business and public-sector customers.
- Managed cloud hosting and infrastructure services across public, private, and hybrid environments (cloud infrastructure).
- Microsoft 365 and Azure design, deployment, and ongoing administration for organizations (productivity and cloud platform services).
- Managed IT services, including monitoring, support, and lifecycle management of client environments (managed services).
- Network, security, backup, and Disaster Recovery (DR) solutions aligned to cloud-first architectures (IT operations and resilience).
- Consulting and project services for cloud migration, modernization, and workplace technology initiatives (IT consulting).
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Cloud365 targets organizations that adopt cloud-first or hybrid IT strategies and require an external partner to design, implement, and operate their infrastructure and workplace platforms on a managed basis.
The company focuses on cloud infrastructure services, with capabilities across public and private cloud and hybrid designs, where on-premises (on-prem) resources integrate with services such as Microsoft Azure (cloud platform) and Microsoft 365 (productivity and collaboration).
In enterprise and institutional environments, Cloud365 typically operates as a managed service provider, taking responsibility for ongoing monitoring, incident management, capacity management, patching, and configuration changes under defined Service Level Agreements (SLAs).
Its Microsoft 365 and Azure offerings can include tenant configuration, identity and access control using Azure Active Directory (identity and access management), security baselining, and workload migration from legacy systems, aligning to common enterprise frameworks such as Zero Trust for access control and shared responsibility models in cloud security.
Cloud365 also delivers workplace and end-user services, such as device and endpoint management, collaboration platform configuration, and support desk functions, which align with endpoint management and IT service management categories.
Backup and Disaster Recovery (BDR) services typically involve offsite backups, recovery time objective and recovery point objective planning, and regular testing, and can integrate cloud-based storage with on-premise infrastructure using standard protocols and tooling recognized in enterprise environments.
From a marketplace taxonomy perspective, Cloud365 aligns to several categories: managed cloud infrastructure services, Microsoft cloud services provider, managed IT services, cloud security and resilience, and IT consulting for cloud migration and modernization.
Its offerings are used by organizations that want to standardize on Microsoft-centric architectures while offloading day-to-day technical operations to an external provider that works within established enterprise governance, compliance, and risk management practices.
Our description of Cloud365. Updated February 2026.
