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Citynet

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Who is Citynet?

Citynet is a regional telecommunications and managed IT services provider that delivers internet, networking, voice, and related technology services to business, government, education, and residential customers.

  • Business and enterprise internet access services, including fiber-based connectivity and broadband (networking).
  • Managed network services for organizations, such as Wide Area Network (WAN), Local Area Network (LAN), and Wi‑Fi design, deployment, and monitoring (network services).
  • Hosted and cloud-based voice solutions, including business phone systems and related collaboration features (unified communications).
  • Data center, cloud hosting, and related infrastructure services for applications and workloads (cloud infrastructure).
  • IT consulting, support, and managed services for organizations that outsource portions of their infrastructure and operations (managed IT services).
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More About Citynet

Citynet operates as a telecommunications carrier and managed service provider focused on delivering internet, network, voice, and IT services to enterprises, public-sector entities, and residential users in its service areas. For enterprise customers, its portfolio typically centers on fiber-based and broadband connectivity (networking), combined with managed services that address WAN, LAN, and campus networking requirements. Organizations use these services to connect offices, data centers, and remote locations, and to provide internet access with defined bandwidth and service-level expectations.

On the network layer, Citynet offers services that can include Ethernet-based circuits, routed IP services, and managed Customer Premises Equipment (CPE) such as routers, switches, and wireless access points (network services). These deployments commonly rely on standard networking protocols such as Transmission Control Protocol/Internet Protocol (TCP/IP), Border Gateway Protocol (BGP) for routing between networks, and VLANs for segmentation in multi-tenant or multi-department environments. Citynet’s role in such architectures is to provide the access and aggregation network, as well as optional management, monitoring, and troubleshooting functions for customer environments.

In the communications domain, Citynet provides business voice offerings that typically use Voice Over Internet Protocol (VoIP) and SIP-based signaling over IP networks (unified communications). Organizations use hosted PBX or cloud voice models to consolidate telephony infrastructure, centralize call control, and integrate features such as direct inward dialing, voicemail, and auto attendants. These services are positioned as an alternative to premises-based PBX systems, with Citynet operating the core voice infrastructure in its network or data center facilities.

Citynet also delivers hosting and infrastructure services from its data center environments (cloud infrastructure). These services can include colocation of customer-owned hardware, virtualized compute resources, and storage for applications and data. Architectures in this area often use virtualization platforms, standard hypervisors, and IP-based storage connectivity. Enterprises and institutions may place line-of-business applications, web services, or backup and Disaster Recovery (DR) workloads into Citynet-hosted environments instead of or in addition to hyperscale public cloud platforms.

For organizations that prefer to outsource day-to-day IT operations, Citynet provides managed IT services and consulting (managed IT services). This can cover monitoring, patching, and administration of servers, workstations, and networking components, as well as assistance with planning network upgrades, migrations, or security posture improvements. In many customer environments, Citynet’s services System Integration Testing (SIT) alongside existing internal IT teams, extending capacity for network and infrastructure management.

Within an enterprise technology directory, Citynet can be categorized under regional network service providers, business internet and WAN services, unified communications and VoIP providers, cloud and data center hosting, and managed IT and infrastructure services. Its offerings align with solution areas such as connectivity, network operations, voice and collaboration, and infrastructure outsourcing for multi-site businesses, government agencies, schools, and other institutional customers.

Our description of Citynet. Updated December 2025.

Market segments

  • Information Technology / Software & Services / IT Services / Internet Services & Infrastructure

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Headquarters
Bridgeport, WV

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