- Application
- Bandwidth
- Cloud
- Cloud Infrastructure
- Colocation
- Connectivity
- Data Replication
- Disaster Recovery
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- Enterprise
- Fault Detection
- gateway
- Government
- Industry
- Information and Communication Technology
- Internet
- Internet Protocol
- Latency
- Managed Services
- Monitoring
- Multiprotocol Label Switching
- Network Operator
- on-premises
- Operations Center
- Power
- Private Network
- Professional Services
- Protocol
- Public Sector
- Segmentation
- Service Level Agreements
- Services
- Software-as-a-Service
- Virtualization
- Virtual LAN
- Virtual Private Network
- Wide Area Network
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Who is Arthatel?
Arthatel is an Indonesian telecommunications and Information and Communication Technology (ICT) service provider that delivers network connectivity, data center, and managed services for enterprise and institutional customers.
- Enterprise-grade connectivity services, including internet access and private network links for corporate and institutional clients.
- Data center and colocation services for hosting critical business applications and infrastructure.
- Managed network and IT services for monitoring, maintenance, and operation of customer environments.
- Cloud and ICT solutions supporting digitalization, workloads, and applications for businesses.
- Telecommunication infrastructure and related professional services tailored to industry and government use cases.
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More About
Arthatel operates in the Indonesian telecommunications and information and communications technology (ICT) sector, focusing on enterprise, carrier, and institutional customers that require reliable connectivity, hosting, and managed services for critical operations.
The company’s connectivity portfolio typically spans dedicated internet access, Multiprotocol Label Switching (MPLS) or similar private Wide Area Network (WAN) services, and point-to-point or point-to-multipoint links, aligning with enterprise networking and carrier services categories.
These services are used by banks, manufacturers, service providers, and government entities that need predictable bandwidth, controlled latency, and Service Level Agreements (SLAs) for branch connectivity, data replication, Software-as-a-Service (SaaS) access, and hybrid cloud architectures.
Arthatel also offers data center and colocation services (data center / colocation), where customers can place servers, storage, and network equipment in controlled facilities with physical security, power redundancy, and environmental controls.
Such facilities support architectures based on standard IP networking, Virtual LAN (VLAN) segmentation, Border Gateway Protocol (BGP) routing for multihoming, and Virtual Private Network (VPN) termination, and are often integrated into customers’ Disaster Recovery (DR) and business continuity plans.
Cloud and ICT offerings (cloud services) extend this model by providing virtualized compute and storage resources, enabling customers to deploy workloads without managing physical hardware.
These environments typically rely on virtualization platforms, standard hypervisors, and common enterprise operating systems, and support application hosting, test and development environments, and scalable web or Application Programming Interface (API) backends.
On the managed services side (IT services / managed network), Arthatel provides monitoring, configuration, and operational support for customer networks and hosted systems, often through Network Operations Center (NOC) processes, service tickets, and defined SLAs.
This includes fault detection, performance tracking, configuration changes, and coordination with other carriers where required.
The company’s portfolio positions it within marketplace categories such as enterprise connectivity, data center and colocation, cloud infrastructure services, and managed IT and network services.
Arthatel’s offerings are used to support multi-site corporate networks, hybrid IT deployments blending on-premises (on-prem) and hosted resources, and sector-specific solutions for financial services, retail, logistics, and public sector workloads.
By combining network access, hosting capacity, and operational services, Arthatel functions as a single provider for organizations that want integrated telecommunications and infrastructure services within Indonesia.
Our description of Arthatel. Updated February 2026.
