Non-Uniform Memory Access (NUMA) integrates UVeye inspection results
Non-Uniform Memory Access (NUMA) said it integrated its advisor workflow with UVeye to route automated vehicle inspection detections into a single advisor system, a change the companies said was intended to convert inspection findings into approved repair work.
The organizations described that the integration provided service teams with prioritized actions, customer-facing explanations, and built-in objection handling, and that it enabled conversion of 100% of inspection detections into approved work while keeping advisor workload steady.
When a vehicle was scanned by UVeye, inspection results flowed into NUMA's advisor Smart Inbox and task system. NUMA's Artificial Intelligence (AI) analyzed each finding and guided advisors on next steps, surfacing safety-critical issues for immediate outreach and routing lower-priority findings to automated follow-up. The integration translated technical inspection language into customer-friendly explanations and supplied pre-built responses for common objections; if a customer could not be reached by phone, advisors could send pre-drafted Service Mesh Security (SMS) messages with one Test Access Points (TAP).
The integration brought UVeye's visual, data-backed inspections into NUMA's AI advisor workflow and populated an AI-guided Smart Inbox with prioritized actions, customer-facing explanations, objection responses, and automated follow-up, replacing manual reminders and additional systems for inspection follow-up.
“Advisors are often managing dozens of customers at once and don't always know which inspection results require immediate outreach, how to explain technical findings in plain language, or how to respond when customers hesitate,” said Tasso Roumeliotis, CEO and co-founder of NUMA. “The Numa – UVeye integration closes this gap by embedding inspection intelligence directly into Numa's advisor workflow, ensuring every inspection is fully addressed, and every high-impact finding gets the right follow-up at the right time.” “UVeye gives dealerships instant, objective, and visual proof of vehicle condition at scale,” said Omer Bar-Joseph, Chief Revenue Officer at UVeye. “By integrating with tools like Numa, we're helping dealerships ensure that insight actually drives decisions and outcomes by empowering advisors to communicate findings clearly and confidently in the moments that matter most.” NUMA said it planned to help dealers increase profitability by 300% by 2027.