Huawei's Intelligent Operations advances AI and generative AI in telecom

paragraph Huawei's Intelligent Operations reported advancements in network management by leveraging software-driven approaches and Generative AI (GenAI). The organization collaborated with industry partners to address operational challenges and enhance service quality across various regions. paragraph By employing innovative algorithms, Huawei achieved a 15% reduction in traffic loss for a carrier in the Asia-Pacific region. Additionally, improvements in topology accuracy for an FTTx network in the Middle East led to a 60% decrease in invalid work orders, resulting in a 10% decline in customer complaints. paragraph In Europe, the company utilized GenAI to enhance mean time to repair (MTTR) by 25%, focusing on collaborative solutions for field maintenance personnel. Huawei's approach integrates new technologies with existing systems while navigating challenges such as data transformation, training requirements, and operational cost management.