- Application
- Broadband
- Cloud
- Cloud Infrastructure
- Colocation
- Connectivity
- Disaster Recovery
- Enterprise
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- Fixed Broadband
- Information and Communication Technology
- Infrastructure Management
- Interconnection
- Internet
- Internet Service Providers
- Latency
- Monitoring
- Multitenant
- Network Operator
- Outsourced
- Public Sector
- Router
- Service Level Agreements
- Services
- Simple Network Management Protocol
- Subsea
- Subsea Cable
- Virtualization
- Virtual Private Network
- Wholesale
- Wireless
Telkom Indonesia appears across 1 article to date.
Who is Telkom Indonesia?
PT Telekomunikasi Indonesia (Telkom Indonesia) is a state-controlled telecommunications and digital services company that provides network infrastructure, connectivity, and Information and Communication Technology (ICT) platforms for consumer, enterprise, and public-sector use across Indonesia.
- Integrated fixed and mobile connectivity services, including broadband access, for retail and enterprise customers.
- Enterprise ICT and managed services, such as data communications, managed networks, and outsourced IT operations.
- Data center, cloud, and hosting services supporting application workloads, storage, and digital platforms (cloud infrastructure).
- Digital platforms and services across areas such as digital payments, entertainment, and enterprise applications.
- Wholesale and international connectivity services, including backbone, subsea cable capacity, and interconnection for carrier and OTT customers (network infrastructure).
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More About Telkom Indonesia
Telkom Indonesia operates as an integrated telecommunications and digital service provider with a portfolio that spans fixed and mobile connectivity, data center and cloud infrastructure, and enterprise ICT solutions tailored for organizations across Indonesia and, in some cases, international markets. For enterprise and institutional environments, its services are structured to support corporate WANs, secure internet access, unified communication, and application delivery over terrestrial and subsea backbone infrastructure.
In networking and connectivity, Telkom Indonesia provides fixed broadband access, enterprise-grade internet, layer 2 and layer 3 data communications, and Virtual Private Network (VPN) services (enterprise networking). These offerings typically rely on IP/MPLS-based backbone architectures, fiber-based last-mile access, and peering arrangements with domestic and global carriers. The company also operates mobile network services via its mobile subsidiary, giving enterprises options for mobile data, machine-to-machine connectivity, and integration between fixed and wireless networks.
Within cloud and data center services, Telkom Indonesia offers colocation, cloud computing, and hosting solutions that support enterprise applications, data storage, and Disaster Recovery (DR) (cloud infrastructure, data center services). These services are generally aligned with standard cloud service models such as Infrastructure as a Service (IaaS) and Platform as a Service (PaaS), leveraging virtualization technologies, multi-tenant architectures, and secure connectivity to corporate sites. The data center footprint is positioned for organizations that require local hosting for latency, data residency, or regulatory reasons.
For ICT and managed services, Telkom Indonesia addresses corporate and public-sector customers with managed network operations, IT outsourcing, and integration of communication and collaboration tools (managed services, collaboration). These services may include managed routers, security devices, and monitoring platforms based on common network management protocols such as Simple Network Management Protocol (SNMP), as well as Service Level Agreements (SLAs) covering availability and response times. The managed services model is structured to offload day-to-day infrastructure management from customer IT teams.
Telkom Indonesia also maintains digital business lines that include consumer and enterprise digital platforms, such as digital payment services, content and entertainment distribution, and industry-specific applications (digital platforms). For enterprises, this can extend to APIs, platform integration, and analytics-ready data services exposed over secure interfaces. These digital offerings complement core connectivity and cloud services by providing upstream application functionality.
In the wholesale and carrier services domain, Telkom Indonesia participates in domestic and international connectivity markets through backbone capacity, subsea cables, and interconnection with other operators (wholesale networking). This positions the company as a provider of transit, voice, and data services to carriers, Internet Service Providers (ISP), and over-the-top (OTT) service providers that need reach into Indonesia. Across these domains, Telkom Indonesia is categorized in enterprise directories under telecommunications services, cloud and data center infrastructure, managed network services, and digital platforms.
Our description of Telkom Indonesia. Updated December 2025.
