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Jeremy Schulman on MCP and Network Efficiency

53rd article in the last 90 days, one of 76 articles referencing Itential. Previous coverage: Daily Intelligence Brief: Snyk, Microchip, Gilat, Arctic Wolf, Delta Electronics - October 15, 2025 (Oct 2025).

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In a recent discussion on network operations, Jeremy Schulman highlighted the role of friction in automation processes. This insight is particularly relevant for IT professionals seeking efficiency in network management.

The Friction Problem in NetOps

Operational challenges, such as delays in ticket resolutions, reliance on unstable scripts, and poor documentation practices, contribute to friction. These issues hinder effective communication and can escalate operational risks, especially under time-sensitive circumstances.

Addressing these friction points is vital for enhancing network operations and ensuring team efficiency.

Why MCP Is Different

The Model Context Protocol (MCP) offers a structured approach to diminish friction by improving the discoverability and usability of automation tools. It enables systems to utilize natural language queries, which simplifies interaction with various tools.

By defining a limited set of stable endpoints, MCP mitigates the risks associated with complex integrations and outdated scripts.

From Glue Code to Governed Orchestration

Implementing MCP requires a disciplined framework to prevent chaotic growth in automation. Key strategies include enforcing role-based access and recording all interactions for auditing purposes.

By combining these elements with governed workflows, organizations can maintain clearer control over automation processes.

The Friction-to-Flow Journey

Instituting strong procedures is a manageable step towards reducing friction in operations. This involves thorough documentation, version control, and prioritizing the automation of repetitive tasks.

The aim is to build a culture where engineers invest more time in optimization rather than troubleshooting issues caused by friction.

What This Means for NetOps Teams

With MCP paired with a structured approach, teams can expect smoother operational workflows, precise changes, and improved documentation practices. This not only enhances compliance but also empowers engineers to focus on developing impactful solutions.

Closing Call to Action

The conversation surrounding automation emphasizes that effective practices hinge on removing friction through methodical governance. MCP stands as a pivotal interface in achieving these objectives.

Blog post, originally published at itential.com.

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