Mplify's Circuit Impairment Service API Achieves Global Standard Status
Common Information Model (CIM) Service Application Programming Interface (API) became Mplify’s fastest-approved standard, indicating progress toward end-to-end service automation.
Mplify, formerly known as Model Evaluation Framework (MEF), announced its Enterprise Leadership Council (ELC) released a manifesto for Lifecycle Service Orchestration (LSO) automation called Accelerating Enterprise Connectivity and Automation through LSO APIs, encouraging service providers to adopt Mplify’s standardized business and operational APIs. Mplify noted rapid progress with the approval of its Circuit Impairment & Maintenance (CIM) Service API, its fastest standard to date, allowing real-time visibility into network faults and performance.
As Artificial Intelligence (AI) workloads increase, organizations encounter heightened complexity while distributed users and sophisticated security threats emerge. Although internal IT systems are evolving, interactions between enterprises and service providers often remain manual and inconsistent, posing challenges to agility and innovation.
The manifesto emphasizes the need for service providers to transition from manual processes to standardized, machine-readable APIs that connect enterprise IT systems with provider networks, facilitating real-time automation across the ecosystem. It stresses that alignment between service providers and enterprises is critical as the industry moves toward Network as a Service (Network as a Service (NaaS)). Automation must address the entire supply chain—from the enterprise edge, across provider networks, and into the cloud—meeting the needs of today’s digital businesses.
“Fragmented, manual processes are no longer sustainable,” the manifesto stated. “Enterprises require automation at scale, real-time awareness, and control. Anything slower becomes a liability. The adoption of Mplify LSO APIs is essential for operational efficiency, agility, and resilience.”
The Enterprise Imperatives
To tackle these complexities, the manifesto outlines several imperatives for service providers: implement Mplify Business APIs for quoting, ordering, billing, inventory, and address validation; adopt Mplify Operational APIs for issues like trouble ticketing and performance monitoring; support end-to-end automation through Mplify Network as a Service (NaaS) Payloads; and participate in Mplify API certification programs.
These steps aim to align network operations with enterprise business demands and foster a fully automated, standardized NaaS ecosystem.
A Milestone for the Ecosystem
The manifesto’s release coincided with Mplify achieving a milestone in approving the CIM Service API as a global standard. This standard, approved in under two years, delivers real-time fault isolation and service performance visibility, which contributes to faster issue resolution in multi-provider settings.
“The approval of the CIM Service API demonstrates how quickly our ecosystem can move when enterprises and providers collaborate toward a shared goal,” said Sunil Khandekar, Chief Enterprise Development Officer, Mplify. “This is a clear signal that the industry is uniting behind open automation and standardized APIs.”
The ELC’s initiative highlights increasing collaboration between enterprises and service providers to promote automation, enhance interoperability, and improve performance transparency within the global digital infrastructure.