Huawei introduces AI Calling and converged Single Voice Core

Huawei described its Artificial Intelligence (AI) Calling approach and a converged Single Voice Core (SVC) at MWC 2026, and said voice services lay at the heart of operator services and played a role in society. The company positioned these developments as responses to evolving voice usage patterns and the emergence of data-channel call features.

By 2025, New Calling users in China had surpassed 80 million, and over 70 terminal models now supported data channel (DC) capabilities. China Mobile introduced an AI life assistant that offered services through calls, including medical consultations and medication purchases, reflecting a move toward call-as-a-service. Operators in other countries, including Kuwait's Zain, Saudi Arabia's stc, and Thailand's Artificial Intelligence Security (AIS), began to roll out Visualized Voice Calling and simultaneous interpretation features.

Huawei described technical elements of its approach: the AI Calling solution leveraged mobile phone dial pads and operators' numbering resources, and it positioned AI integration as a way to enrich call interactions. The company developed a converged bare-metal SVC to unify access for 2G, 3G, 4G, 5G, and fixed-line users into a single network and to allow operators to retire legacy equipment and migrate to bare-metal architectures.

The SVC design incorporated noise cancellation technology within the fully converged network and outlined capabilities for calling assistants, including intelligent call answering, real-time translation, and post-call summaries. The press release also described DC-based interactive services in which multi-modal general assistants could handle complex tasks during calls, bridge various industries with phone numbers, and offer a unified service entry via the AI Edge Resource Allocator (ERA).

MWC 2026 was scheduled for March 2–5 in Barcelona, and Huawei said it planned to collaborate with global industry partners on introducing AI features for calls.