Knowbe4

KnowBe4 is a security awareness training and simulated phishing platform provider focused on human risk management for enterprises and other organizations.

• Cloud-based security awareness training programs (security awareness)
• Simulated phishing and social engineering testing tools (email security / human risk)
• Policy management and compliance support capabilities (governance, risk, and compliance)
• Analytics and reporting on user behavior and training outcomes (security analytics)
• Integration with identity, email, and security platforms for enterprise deployment (security integration)

More About Knowbe4

KnowBe4 provides security awareness training and phishing simulation services that organizations use to manage human-related security risk across their workforce, contractors, and other users with access to corporate systems.

The company’s offerings are delivered primarily as a cloud-based platform (software-as-a-service) that enterprises integrate with existing identity and access management systems, email infrastructure, and Security Operations (SecOps) tools. Security and IT teams typically enroll users via directory synchronization with platforms such as Active Directory or cloud identity providers, then assign training modules and simulated phishing campaigns based on role, risk profile, or compliance requirements.

KnowBe4’s training catalog (security awareness) covers topics such as phishing recognition, password practices, social engineering, and compliance-related behaviors. Content is generally delivered as short e-learning modules, videos, and quizzes accessed through a web portal or learning interface. This positions the service alongside learning management and compliance training solutions, but with a specific focus on cybersecurity and human risk.

The platform’s simulated phishing functionality (email security / human risk) enables administrators to send controlled phishing tests to users using templates that mirror current attack patterns such as credential harvesting, malicious attachments, or link-based campaigns. Results from these campaigns—such as click rates, credential submissions, and reporting behavior—are tracked at user and group levels, providing data for ongoing risk assessment and targeted follow-up training.

KnowBe4 includes policy management and acknowledgment tracking (governance, risk, and compliance), enabling organizations to distribute security and acceptable use policies, collect attestations, and generate audit-ready records. Reporting and analytics dashboards (security analytics) consolidate information from training completion, simulated phishing performance, and policy acknowledgment to support executive reporting, security metrics, and regulatory compliance documentation.

In enterprise environments, KnowBe4 is often positioned within broader security programs that also include email security gateways, endpoint protection, and Security Information and Event Management (SIEM) tools. Its focus remains the human element, complementing technical controls by measuring and influencing user behavior related to phishing, social engineering, and security hygiene.

From a marketplace taxonomy perspective, KnowBe4 fits into categories such as security awareness training, human risk management, phishing simulation, and GRC-aligned policy and training management. Its cloud delivery model and integration capabilities support deployment across distributed organizations, enabling centralized management of training content, campaigns, and risk reporting for large user populations.