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Corning details network refresh leveraging Itential automation platform

Source Decision Insights Coverage Published November 29, 2025 Companies 5
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5 companies named across 8 categories, one of 138 articles referencing Itential. Previous coverage: Itential outlines MCP framework for integrating conversational AI with enterprise automation (Nov 2025).

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Corning is advancing its global network infrastructure by deploying a large-scale, multi-vendor device refresh using Itential's automation platform, allowing for operational consistency and staff retention. This initiative underscores automation's role in complex network management and resource optimization relevant to enterprise IT leaders.

Research Overview

Corning's network operations encountered the challenge of updating thousands of devices within a diverse vendor environment without expanding personnel. By implementing Itential’s automation and orchestration solutions, Corning consolidated fragmented tools, standardized procedures, and enabled enterprise-wide self-service capabilities.

This approach aligns with Corning's 2030 goal for a phased network update, focusing on consistency, regulatory adherence, and freeing technical teams for strategic tasks.

Technical Breakdown

The integration of Itential's platform with Corning’s existing systems facilitates change management simplification and scalable workflow automation. The platform supports unifying diverse network assets and streamlining configurations across various locations and technologies.

Corning’s Director of LAN/WAN, Chris Healy, noted the platform offers a “consistent, scalable approach to network automation,” enabling the refresh project within the current staffing model.

Product Update

Itential highlighted activities at AutoCon 4, demonstrating automation and Artificial Intelligence (AI) convergence aimed at expanding network innovation possibilities. The event showcased real-world AI use cases alongside automation implementations.

Additionally, Itential announced its partnership with Carahsoft to deliver automation and orchestration capabilities targeted at the public sector, facilitating infrastructure modernization for governmental agencies.

Operational Impact

The deployment of agentic AI technologies was featured through Lumen’s journey toward a self-driving network, illustrating practical application of AI in operational networks. Demonstrations included integrations with Model Context Protocol (MCP) to reduce network and security troubleshooting durations.

Itential also emphasized the importance of incorporating return on investment (ROI) as a core metric in automation projects to better quantify success and drive informed decision-making.

Additional Resources

Supporting content provided includes case studies and webinars addressing automation strategies, AI adoption in network operations, and lifecycle management for infrastructure provisioning. These materials offer detailed perspectives on the practical use and benefits of network automation technologies.

Upcoming webinars aim to further explore automation ROI and practitioner experiences transitioning from manual to orchestrated network management.

This Blog Signals brief offers an objective summary of Itential's recent updates, reflecting developments pertinent to enterprises managing complex network environments and integrating automation technologies.

Blog post, originally published at itential.com. The publisher has since removed that page — its address was https://www.itential.com/blog/company/news-events/cornings-ambitious-network-refresh-lumens-agentic-ai-journey-proving-roi-more/.

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