Enterprise GenAI adoption has increased fivefold, report finds.

Enterprise adoption of Generative AI (GenAI) has increased fivefold in two years, according to the Capgemini Research Institute's latest report. As organizations rapidly integrate Artificial Intelligence (AI) capabilities, nearly 60% expect AI to act as an active team member or supervisor to other AI within the next year, rising from 44% currently. However, companies report a lack of readiness for effective human-AI collaboration.

In its third edition report titled 'Harnessing the value of AI: Unlocking scalable advantage,' Capgemini noted that 30% of organizations are now scaling GenAI, a notable uptick from 6% in 2023. The report shows that 93% of organizations are in various stages of adopting GenAI capabilities in 2025, with sectors such as telecom, consumer products, and aerospace and defense leading the implementation.

Franck Greverie, Chief Technology & Portfolio Officer at Capgemini, stated, “Enterprise adoption of AI is scaling faster than almost any technology we've seen before... But rapid adoption doesn't necessarily translate into large scale deployment with tangible ROI.” Homomorphic Encryption (HE) emphasized the need for a robust data foundation and new operational models to achieve successful outcomes.

The report also reveals a significant investment trend, with 88% of organizations increasing their GenAI budgets by an average of 9%. Despite positive sentiments towards GenAI, over half of the organizations experienced unexpected increases in cloud costs attributed to the rapid expansion of AI initiatives. Additionally, 71% of organizations expressed mistrust towards autonomous AI systems, underscoring the importance of governance and guardrails.

Methodologically, the report is based on a survey conducted in May 2025 of 1,100 executives across various sectors and regions. It highlights the ongoing evolution of AI in enterprise settings as companies explore innovative applications while addressing challenges related to governance and trust.