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SPTel and iWOW Technology partner to expand wireless Alert Alarm System initiative across Singapore

September 14, 2025

SPTel and iWOW Technology announced a partnership to expand the wireless Alert Alarm System (AAS) initiative aimed at providing emergency assistance for seniors living in public rental flats in Singapore. This deployment represents the initial implementation of SPTel's LoRaWAN network to support emergency services and builds on the success of an AAS pilot conducted by iWOW in 2019.

The AAS system enables seniors to seek help during emergencies via alert buttons located in their homes. These devices connect to a 24/7 emergency hotline. SPTel contributes its island-wide LoRaWAN-powered sensor network, multi-network Subscriber Identity Module (SIM) solution, and IoT-as-a-Service platform, while iWOW supplies the alert buttons.

“Our sensor network infrastructure, IoT platform, and Multi-Network SIM solutions are designed to enable IoT applications to scale securely, rapidly and cost-effectively. We are pleased to partner iWOW on this project, contributing our network coverage to enhance support for our seniors,” said Titus Yong, CEO of SPTel.

iWOW Technology's Senior VP, Jer Yaw Chen, expressed enthusiasm for the partnership, noting, “With Singapore set to become a super-aged society by 2026, the urgency to ensure seniors can age safely and independently at home has never been greater.”

SPTel’s Internet of Things (IoT) infrastructure solutions for this deployment include:

  • The island-wide LoRaWAN sensor network, which facilitates long-range data transmission with low power consumption, allowing devices to function for up to five years without battery replacement. This network offers a cost-effective alternative to conventional mobile networks like 4G, 5G, and WiFi, while being solar-powered.
  • The IoT-as-a-Service platform that integrates the alert devices for streamlined management and reduces upfront infrastructure investment, paving the way for future IoT applications.
  • A multi-network SIM that enhances network reliability by switching to alternative mobile networks during disruptions, ensuring constant connectivity in emergencies.

The wireless AAS deployment is underway and is set for completion by 2030.