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Who is eVoice?
eVoice is a cloud-based business phone and virtual PBX service that provides hosted voice, messaging, and call management capabilities for small and mid-sized organizations and distributed teams.
- Cloud-hosted business phone system and virtual PBX for organizations without on-premises (on-prem) telephony infrastructure.
- Virtual business numbers, including local and toll-free options, with call routing and forwarding across devices.
- Call management, voicemail, and automated attendant features for handling inbound and outbound business calls.
- Mobile and desktop access for users to place and receive business calls, manage settings, and access voicemail.
- Service delivery over existing internet and carrier networks, aimed at remote, hybrid, and multi-location workplaces.
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More About eVoice
eVoice is a hosted business telephony service positioned as a virtual phone system for organizations that want PBX-style features without maintaining on-prem hardware. It delivers cloud-based call routing, voicemail, and number management, designed for use by small and mid-sized businesses, professional services firms, and geographically distributed teams that operate across multiple locations or work primarily in remote and hybrid models.
The platform functions as a virtual PBX (unified communications / business telephony) layer on top of existing carrier connectivity. Customers obtain virtual business numbers, including local and toll-free numbers, and can configure how inbound calls are routed to individual users, groups, or devices. This includes call forwarding to mobile phones or landlines, simultaneous or sequential ring patterns, and routing rules based on time-of-day or other policies, enabling organizations to present a single business presence while using diverse underlying endpoints.
eVoice supports standard voice calling and voicemail features, providing voicemail recording, storage, and retrieval, as well as options such as voicemail notifications. An auto attendant function (call management / IVR) offers menu-based call handling, directing callers to different departments, extensions, or user mailboxes through configurable prompts. These capabilities align with typical virtual PBX and hosted voice features used in small-office and branch-office environments.
Access to the service is provided through web and mobile applications, allowing users to place and receive calls using business numbers from smartphones or desktop environments. This supports bring-your-own-device approaches where employees use personal or existing hardware while keeping business identity and personal identity distinct at the number and call-routing level. The service operates over standard telephony networks and IP-based connectivity, aligning with common Voice Over Internet Protocol (VoIP) and hosted PBX deployment patterns.
From an enterprise architecture and directory-taxonomy perspective, eVoice fits into categories such as hosted PBX, virtual business phone systems, and cloud telephony within the broader unified communications and collaboration stack. It is relevant where organizations seek a subscription-based alternative to on-prem PBX systems, want to centralize number management for distributed users, or need business-grade call handling without investing in traditional telephony infrastructure.