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ICON+

ICON+ (PT Indonesia Comnets Plus) is an Indonesian Information and Communication Technology (ICT) service provider focused on telecommunications and digital infrastructure solutions, particularly for the electricity and utility sectors and other enterprise customers.

  • Integrated telecommunications network services for data, voice, and video connectivity
  • ICT infrastructure services for energy, utilities, and enterprise customers
  • Managed services and network operations for corporate and institutional clients
  • Digital solutions supporting smart grid, smart metering, and utility operations
  • Internet and data center-related services within the PLN group ecosystem

More About ICON+

ICON+ (PT Indonesia Comnets Plus) operates as an ICT services and telecommunications provider within the PLN (Perusahaan Listrik Negara) group, with a focus on serving electricity, utility, and enterprise environments in Indonesia. Its offerings align with requirements for reliable connectivity, secure data exchange, and operational support systems across geographically distributed assets, such as power plants, substations, and customer service centers.

The company provides network services that map to enterprise connectivity and Wide Area Network (WAN) categories, including data, voice, and video transmission over fiber and other media. These services are used to interconnect corporate headquarters, branch offices, data centers, and operational facilities, supporting Supervisory Control and Data Acquisition (SCADA) links, billing platforms, and customer information systems. ICON+ network solutions typically interface with standard IP-based architectures and common enterprise routing and switching protocols, enabling integration with customer Local Area Network (LAN) environments and hybrid private-public network topologies.

ICON+ also delivers ICT infrastructure and managed services that correspond to categories such as managed network services, IT outsourcing, and infrastructure hosting. Within the PLN ecosystem and other institutional users, these services cover the planning, deployment, and operation of communication networks, server infrastructure, and supporting platforms. Customers rely on ICON+ for monitoring, fault management, and performance oversight of network and systems resources, often through centralized network operations centers that follow widely used operational frameworks and IT service management practices.

In the utilities domain, ICON+ positions its solutions around smart grid and smart metering scenarios, where connectivity and data handling are prerequisites for meter data collection, grid monitoring, outage management, and remote control. These offerings fall into categories such as Internet of Things (IoT) connectivity, Machine-to-Machine Communication (M2M) communications, and operational data transport, connecting field devices and sensors back to utility data centers and applications. Interoperability with typical utility protocols and applications is a core requirement in these deployments.

In addition, ICON+ provides internet access and related data center or hosting services inside the PLN group and for external enterprise customers, placing the company in categories such as business internet services and infrastructure services. These capabilities support corporate applications, portals, and digital services that require stable connectivity and infrastructure resources. Across these solution areas, ICON+ functions as a telecommunications and ICT partner for enterprises and public institutions that operate across Indonesia and require networked operations tied to energy and infrastructure activities.

At-A-Glance

  • Employees: 2,000
  • Estimated Annual Revenue: $500M-$1B

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Market Segmentation

  • Type: Private
  • Sector: Telecommunication Services
  • Group: Telecommunication Services
  • Industry: Diversified Telecommunication Services
  • Sub-Industry: Integrated Telecommunication Services