Cybermyte details transition to SONiC with Aviz ONES 24/7 support

Cybermyte, a data center cloud service provider, transitioned from a proprietary network Operating System (OS) to the open-source SONiC platform, addressing risks linked to vendor dependency and securing enterprise-level support through Aviz ONES. This change highlights considerations for IT leaders managing network infrastructure and vendor relationships.

Research overview

Cybermyte faced challenges after its proprietary Network Optimization Suite (NOS) vendor was acquired and discontinued support, leading to increased costs and potential network disruptions. This scenario underscored the vulnerability inherent to relying on vendor-specific network operating systems.

Key findings

Selecting SONiC was driven by its multi-vendor compatibility and flexibility, enabling Cybermyte to maintain control over network growth and operations without being confined to a single vendor's offerings or pricing strategies.

Technical breakdown

Deploying SONiC presented implementation challenges due to hardware vendors customizing their own versions, resulting in limited support and software issues that affected network performance. The open-source nature alone Decentralized Identity (DID) not guarantee ease of deployment.

“Open source is great but the vendor we chose for the hardware, we were using their version of SONiC. The support was lacking,” said Richard from Cybermyte.

Product update

Aviz ONES provided a unified support platform, offering continuous SONiC assistance and validated builds to stabilize deployment. It furnished clear operational procedures to streamline incident management and established responsibilities for faster resolution.

This approach allowed Cybermyte to preserve the cost benefits of SONiC while gaining reliability and predictability appropriate for enterprise network demands.

“It was unheard of for a third-party support vendor to do that. That really solidified our relationship from the beginning. From day one, they were offering assistance; their support is unparalleled. It truly helped us,” Richard said.

Operational impact

By adopting Aviz ONES, Cybermyte built an AI-compatible network architecture capable of scaling with emerging technologies and fluctuating demands. This facilitated more resilient operations without dependency on a single hardware provider.

This change has implications for organizations assessing the trade-offs between proprietary systems and open-source alternatives in terms of support, costs, and risk management.

This Blog Signals brief presents a factual summary of Cybermyte's transition from a proprietary NOS to an open-source SONiC environment with Aviz ONES support, offering relevant considerations for enterprise IT decision-makers managing network system evolution.