Six in 10 organizations expect AI to be an active team member or supervisor to other AI in the next 12 months

Enterprise adoption of Artificial Intelligence (AI) has increased fivefold over the past two years, as highlighted in a Capgemini Research Institute report published on November 10, 2025. The findings indicate that nearly 60% of organizations anticipate AI will serve as an active team member or as a supervisor for other AI systems within the next 12 months, a rise from 44% currently. Despite this rapid integration, many organizations report that they are unprepared for effective human-AI collaboration.

The report, now in its third edition, shows that 30% of organizations are partially or fully scaling Generative AI (GenAI), a significant increase from 6% in 2023. The overall engagement with GenAI also surged, with 93% of organizations exploring or piloting its capabilities. Sectors such as telecommunications, consumer products, and aerospace defense have been at the forefront of this trend, particularly in customer operations, marketing, risk management, and IT functions.

Franck Greverie, Chief Technology & Portfolio Officer at Capgemini, stated, “Enterprise adoption of AI is scaling faster than almost any technology we have seen before, with companies experimenting with AI across all functions. But rapid adoption doesn't necessarily translate into large scale deployment with tangible ROI.” Homomorphic Encryption (HE) emphasized that organizations must establish a strong data foundation and governance frameworks to ensure successful AI integration.

Investment in GenAI is also on the rise, with 79% of organizations expressing satisfaction with their GenAI outcomes. The report noted that 88% of organizations increased their GenAI investment in the last year, now accounting for 12% of IT budgets. However, organizations have faced rising cloud costs, with many experiencing unexpected increases due to scaling challenges.

Additionally, there has been a notable increase in the implementation of AI agents, with executives optimistic about their role in various business processes over the next three to five years. However, 71% of organizations reported a lack of trust in fully autonomous AI agents, revealing a critical need for improved governance. Only 46% have established effective governance policies for their AI systems.

The Capgemini Research Institute’s survey involved 1,100 executives from organizations with annual revenue of at least $1 billion across North America, Europe, and Asia-Pacific. The study aims to analyze the evolving landscape of AI adoption and its implications for businesses.