Virtela

Virtela is a managed network and security services provider focused on enterprise wide-area networking, cloud connectivity, and related managed infrastructure.

• Global managed Wide Area Network (WAN) and hybrid networking services for distributed enterprises (networking)
• Managed network security services including policy enforcement, secure access, and threat monitoring (security)
• Cloud connectivity and optimization services linking branch sites, data centers, and cloud platforms (networking)
• Remote access and managed Virtual Private Network (VPN) services for secure connectivity to enterprise resources (security)
• Network Operations Center (NOC) and service management for monitoring, incident handling, and performance reporting (IT operations)

More About Virtela

Virtela provides managed network and security services designed for enterprises that operate distributed branch environments, regional hubs, and multicloud or hybrid IT architectures. Its offerings are structured to allow organizations to outsource design, deployment, and day-to-day operations of wide-area networks and associated security controls while retaining governance over policies and outcomes.

The company focuses on global WAN connectivity, often implemented as MPLS-based, internet-based, or hybrid networking models (networking). These services typically interconnect branch offices, headquarters sites, colocation facilities, and cloud Points of Presence (PoP). Virtela positions its managed WAN in scenarios where enterprises require predictable performance across diverse geographies, integration with multiple carriers, and centralized visibility into traffic and availability.

On the security side, Virtela provides Managed Security Services (MSS) (security) that align with common enterprise perimeter and remote access patterns. These services generally include firewall policy management, intrusion detection and prevention administration, secure VPN access, and related monitoring. The goal is to consolidate policy enforcement and incident response across distributed locations without requiring each site to maintain deep in-house Security Operations (SecOps) capabilities.

Virtela also supports connectivity to public cloud environments and hosted applications (networking). This often involves routing optimization, secure tunnels, and coordination with providers to maintain stable and predictable paths between enterprise sites and cloud workloads. For organizations adopting Software-as-a-Service (SaaS) or Infrastructure-as-a-Service (IaaS) platforms, these services are used to manage latency, bandwidth utilization, and routing behavior across multiple networks.

Central to Virtela’s model is a NOC and service management layer (IT operations). This includes continuous monitoring of circuits, devices, and security events, along with incident triage, escalation, and coordination with local access providers where needed. Enterprises use this capability to centralize troubleshooting, reduce the need for local network expertise at remote sites, and maintain a unified view of network health and performance metrics.

Within an enterprise technology directory, Virtela can be categorized under managed network services, MSS, and cloud connectivity services. Its portfolio aligns with solution areas such as WAN services, managed firewalls and VPNs, remote access, and network operations outsourcing. These capabilities are typically evaluated alongside other managed service providers that deliver carrier-agnostic WAN design, security management, and 24x7 operational support for global networks.