Fortra
Fortra is an enterprise software provider that focuses on security and automation solutions for IT and business environments.
- Cybersecurity software and services for data protection, threat detection, and threat response
- Automation and workflow orchestration for IT operations and business processes
- Managed services and Security Operations (SecOps) center support for ongoing threat monitoring
- Infrastructure and systems management tools for hybrid and on-premises (on-prem) environments
- Compliance and data governance capabilities aligned with regulatory and industry requirements
More About Fortra
Fortra, formerly known as HelpSystems, provides software and services that enterprises use to secure, automate, and manage complex IT estates across on-prem, cloud, and hybrid deployments. The company targets technical stakeholders such as CISOs, infrastructure leaders, and operations teams that require integrated security and automation capabilities spanning networks, endpoints, data stores, and business applications.
In cybersecurity, Fortra offers product families that cover areas such as email security (email security), Data Loss Prevention (DLP) and data security (data security), digital risk protection (threat intelligence), vulnerability management (vulnerability management), and secure file transfer (secure file transfer). These tools are designed to align with enterprise security architectures that incorporate layered defenses, Zero Trust concepts, and integration with Security Information and Event Management (SIEM) and Security Orchestration Automation Response (SOAR) workflows. Protocols and technologies commonly associated with these areas include Transport Layer Security (TLS) for secure communications, SSH File Transfer Protocol (SFTP) and HTTPS for secure file transfers, encryption standards for data at rest and in transit, and APIs or webhooks for integration into SOC tooling.
On the automation side, Fortra provides workload automation and process automation capabilities (IT automation) that support batch scheduling, job orchestration, and event-driven workflows across distributed systems, mainframes, databases, and business applications. These offerings are used in IT operations, DevOps-adjacent scheduling, and cross-platform job management, often integrating with enterprise resource planning, data integration pipelines, and core transactional systems. Support for standard protocols and interfaces such as Representational State Transfer (REST) APIs, JDBC/ODBC for databases, and Secure Shell (SSH) or agent-based connectivity enables orchestration across heterogeneous environments.
Fortra also addresses infrastructure and systems management (IT operations management), including monitoring, performance tracking, and operational reporting for servers, networks, and applications. These tools fit into observability and IT service management ecosystems, often complementing existing monitoring frameworks and ticketing systems. In many deployments, Fortra products interact with ITSM platforms through connectors or API-level integrations to automate incident creation, remediation workflows, and compliance reporting.
Managed services and SecOps offerings (managed security services) extend Fortra’s software portfolio by providing ongoing operational support, threat monitoring, and expert services. Enterprises use these services to augment internal SOC capabilities, obtain 24x7 monitoring, and offload some aspects of configuration, policy tuning, and incident triage while retaining control over core security policies and governance.
Within a technology directory or marketplace, Fortra can be categorized under cybersecurity (email security, data security, threat intelligence, vulnerability management, secure file transfer), IT automation (workload automation, process automation), IT Operations Management (ITOM) (infrastructure and performance monitoring), and Managed Security Services (MSS) (SOC and SecOps support). Its portfolio is generally applied in regulated industries, large enterprises, and public sector institutions that require unified approaches to security, compliance, and automation across diverse platforms.